SingaporeTests - FAQ

How to register and subscribe to the practice questions or E-Learning?
To subscribe, follow the steps below:

1. Register for an account - Click on "Register" on the top navigation menu

2. After submitting the registration form, check your email and click on the activation link in the email

3. Login to the website using your email address and password

4. Subscribe - Choose the desired package and proceed to pay

5. Access the resources either through "Practice Questions" link or "E-Learning" link.

For info on booking of actual test via the driving centre, please refer to the respective driving centres' websites.
How much do I pay? One-time or monthly? Subscription period?
Registration of an account itself is free.
Members will pay one-time subscription to the modules required.

The basic package cost $25 for 6 months of access to BTT or FTT (English) practice questions.

The premium package cost $49 for 6 months of access to additional resources such as Chinese BTT/FTT and PPCDL questions, english E-Learning courses for BTT/FTT and study notes (PDF).

Click here for more info on PRICING
I've paid but I cannot access the resources.
Please ensure the payment was indeed successful, and that you are logged in to your account and trying to access a resources allowed in your package. Access is usually granted automatically within a few minutes.
I am facing problems making payment!
<3 Easy Steps to pay via manual ATM funds transfer:

Step 1:

Deposit the payment amount to any of the following accounts:
- POSB Savings: 126-69550-0
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Step 2:

Take note of any transaction reference number - Best still, keep the receipt!

Step 3:

Send us an email through the Feedback Form on the "Contact Us" page with the following information:

Your email address:

What are the products you want to buy:

The amount you paid:

Which bank and account number you made deposit to:

What was the transaction reference number of the deposit/transfer:



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Our online payment system is operated by Wirecard which enables you to perform online payment transaction instantly on our system if you meet any 1 of the following:
- Possess a Debit or Credit Card which bears the Visa or MasterCard logo
- Possess an iBanking account with POSB, DBS, UOB or Citibank

Cards bearing "Electronic" or "Electronic Use Only" may not be acceptable by Telemoney like the normal cards.


Example of an "Electronic Use Only" card which is not acceptable as a standard Visa/MasterCard but can be used as an ATM Card to perform funds transfer payments.

All transactions and informations will be submitted to Telemoney. No credit card or other sensitive information would be stored on SingaporeTests' servers.


For more help, please feel free to contact us via the Feedback Form and indicate the preferred alternate payment methods available as below:

- Other banks e.g. StandChart/Citibank
- Cheque
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If you have not registered an account, please REGISTER NOW.
Is it safe to use my credit card online on your website?
The website where you provided your credit card details are owned and governed by NETS and it uses SSL (Secure Socket Layer) encryption. This is the most popular security standard on the Internet. SSL encrypts data transferred between you and the server and renders it unreadable to anyone who might intercept it.

SingaporeTests does not handle or store your credit card information.
Driving in Singapore - Foreign Driving Licence Conversion
Conversion of Foreign Driving Licence
If you are a foreigner and hold a foreign driving licence and intend to remain in Singapore for less than twelve months, you are not required to convert your foreign driving licence to a Singapore driving licence. You may drive in Singapore with a valid foreign driving licence. However, if your licence is not in English, in addition to a valid foreign driving licence, you are required to have an International Driving Permit. If an International Driving Permit is not available, an official translation of your driving licence in English is required.

If you are holding an Employment Pass/Dependent Pass/Student Pass/or Work Permit and are likely to reside in Singapore for more than twelve months and you wish to continue to drive in Singapore, then you are required to convert your foreign diving licence to a Singapore driving licence before the end of your twelve months stay.

To convert to a Singapore driving licence, you are required to pass the Basic Theory Test (BTT) which will familarise you with traffic rules and Singapore's Highway Code pertaining to traffic related issues peculiar to Singapore. A Singapore Permanent Resident (PR) who wishes to drive in Singapore is required to convert his foreign driving licence after becoming a PR.

Application for conversion of foreign driving licence for Singaporeans and PR are not normally granted unless:
  • they have stayed in the foreign country continuously for at least six months after the date of first issue of their foreign driving licence
  • the foreign driving licence at the time of application for conversion must have been issued for a period of six months or more

Your application for conversion of driving licence must be made in person at any of the following driving test centre : Please bring along the following documents:
  • Result slip to prove that you have passed the Basic Theory Test that was taken at any of the driving test centres in Singapore. Overseas tests reports are not admissible.
  • Passport and NRIC/Entry Permit/Employment Pass/Dependent Pass/Social Visit Pass/Work Permit, etc (whichever is applicable)
  • A Valid International Driving Permit (IDP) where applicable
  • A matt/semi-matt finish passport-size colour photograph with white background
  • A processing fee of $50 (Cash, Cashcard and Nets Only)
  • For overseas students, please produce proof of six months' stay in the country e.g. educational transcripts or Letter of Acceptance into the Educational Institution (120) and the relevant visa in the passport
  • For those employed overseas, please produce Letter of Employment or Income Tax Returns or supportive documents from employers and the relevant Employment Pass in the passport
  • A valid Qualified Foreign Driving Licence
  • An official translation of the driving licence if it is not in English
  • Extract of Driving Licence from the Licensing Authority that indicates the date of first issue of Driving Licence if this date of issue is not indicated on your driving licence
  • For Malaysian licence holders, an extract from Jabatan Pengangutan Jalan (JPJ) is compulsory
How can I obtain an official translation of my foreign driving licence?
You can obtain an official translation of your foreign driving from your embassy / High Commission.

Can I convert my Driving Licence from automatic transmission vehicle to Singapore Driving Licence?
Yes, you may apply for conversion to a Singapore Class 3A driving licence.

Can I convert my Driving Licence from Motorcycle above 201cc and Heavy Vehicle to Singapore Driving Licence?
No. Foreign licence conversion is applicable to class 2B ( motor cycle up to 200cc ) and class 3A or class 3 This is due to the driving environment and conditions in Singapore vary from other countries.

Can I convert a foreign Driving Licence to a Singapore Driving Licence if my Singapore Driving Licence has been disqualified, revocated, suspended?
Once a licensee is disqualified/revoked/suspended in Singapore, you are not allowed to convert any foreign driving licence into a Singapore driving licence. You will need to pass the entire driving test module before you can drive in Singapore again.

Can I convert my expired foreign Driving Licence to a Singapore Driving Licence?
No.

What is the validity of an International Driving Permit?
The validity period of an International Driving Permit is one (1) year.

Where can I apply for an International Driving Permit?
You can apply for an International Driving Permit with Automobile Association of Singapore provided you have a Singapore driving licence.

Sources:
http://driving-in-singapore.spf.gov.sg/../information_drivinglicence_conversion.htm
How can I book for actual test date for BTT or FTT?
SingaporeTests.com offers practice questions and E-Learning for Basic Theory Test, Final Theory Test or PPCDL.

For booking of actual test for BTT, it can be done at any of the three driving centres at Singapore Safety Driving Centre, Bukit Batok Driving Centre and Comfort Driving Centre. You will first need to open an account with any one of the three driving centres and the account will be valid for a period of 6 months. After you have opened an account, you may book for the BTT at either the self service kiosks or the internet website of the specific driving centre.

Bukit Batok Driving Centre Ltd
815 Bukit Batok West Avenue 5
Singapore 659085
Tel : 65611233 Fax : 66656923
Internet : www.bbdc.com.sg

Comfort Driving Centre Pte Ltd
205 Ubi Avenue 4 Singapore 408805
Tel : 68418900 Fax : 68418913
Internet : www.cdc.com.sg

Singapore Safety Driving Centre Ltd
2, Woodlands Industrial Park E4
Singapore 757387
Tel: 64826060
URL: http://www.ssdcl.com.sg
SingaporeTests does not seem to reply to my e-mails!
Your mail service provider (e.g. Hotmail) might have been filtering e-mails sent from SingaporeTests.com. Please kindly check the Junk/Spam/Bulk E-mail folder. More Help:

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Gmail Users:
If you do not receive the confirmation message within a few minutes of signing up, please check your Spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.

Outlook 2003 Users:
1. Select Actions from the top menu bar, then select Junk E-mail followed by Junk E-mail Options.
2. Select Safe Senders, then Add.
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5. Click OK.

AOL Users:
If you do not receive the confirmation message within a few minutes of signing up, please check your spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click This is Not Spam, which will allow future messages to get through.

We strongly recommend that you do the following to avoid accidentally filtering our future messages:

1. Click Mail in the toolbar at the top of your AOL window
2. Select Block Unwanted Mail
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5. Enter this domain: singaporetests.com
6. Click Save

Everyone else: If you do not receive the confirmation message within a few minutes of signing up, please check your Spam or Bulk E-Mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and mark it Not Spam, which should allow future messages to get through.
I did not receive any activation email after I registered!
We have noticed that many members were unable to retrieve the activation emails sent to them.

Your mail service provider (e.g. Hotmail) might have been filtering e-mails sent from SingaporeTests.com.

Please kindly check the junk/Spam/Bulk E-mail folder.

To request for a re-send of the activation e-mail, go to http://www.singaporetests.com/sgtests_ractive.php

If the problem persists, please feel free to contact us through the feedback form at the "Contact Us" page.

Note: We have implemented a new feature whereby even if you do not activate your account, you may login only after 24 hours. However you should make sure you have provided a correct email address as we might need to contact you during your stay with us.

More Help

Hotmail Users:
If you do not receive the confirmation message within a few minutes of signing up, please check your Junk E-mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Junk, which will allow future messages to get through.

We strongly recommend that you do the following to avoid accidentally filtering our future messages:

1. Click Mail, then Options (next to the Help link)
2. Click Junk E-Mail Protection
3. Click Safe List
4. Enter this domain: singaporetests.com
5. Click Add

Yahoo Users:
If you do not receive the confirmation message within a few minutes of signing up, please check your Bulk Mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.

If you have turned on "Spam Guard", Yahoo would automatically delete all mails that look like spam. As such you would not be able to find the possible-spam mails in the Spam folder.

Gmail Users:
If you do not receive the confirmation message within a few minutes of signing up, please check your Spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.

Outlook 2003 Users:
1. Select Actions from the top menu bar, then select Junk E-mail followed by Junk E-mail Options.
2. Select Safe Senders, then Add.
3. Type singaporetests.com and click OK.
4. Type sender's 'from' address and click OK.
5. Click OK.

AOL Users:
If you do not receive the confirmation message within a few minutes of signing up, please check your spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click This is Not Spam, which will allow future messages to get through.

We strongly recommend that you do the following to avoid accidentally filtering our future messages:

1. Click Mail in the toolbar at the top of your AOL window
2. Select Block Unwanted Mail
3. Click Custom Sender List
4. Select Allow only the senders and domains listed below
5. Enter this domain: singaporetests.com
6. Click Save

Everyone else: If you do not receive the confirmation message within a few minutes of signing up, please check your Spam or Bulk E-Mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and mark it Not Spam, which should allow future messages to get through.
Is there any limit to how I access the resources?
Each subscription gives you 6 months of access.

There is no limit on how many times you log in or how many times you run the test.

If your subscription is expiring or has expired, you can buy the subscription again exactly the same way when you bought it for the first time.
I just turned 18. Tell me more about obtaining a driving licence.
Driving school students usually get earlier dates for their theory and practical tests, but they need to fulfill a minimum number of lessons before being allowed to go for the TP practical test.

Private students engaging private driving instructors have the freedom to do any number of lessons they deem fit. It usually takes at least 20 lessons for a rookie to fully master basic control of a vehicle.

Each lesson (1.5 hours) cost around $30-$36, adding in the various administrative fees, enrollment fees, vehicle rental fee on the TP day itself, the whole process should cost you about $500 to $1000 provided if you do well in the tests.

Either way you need to enroll to a driving centre to book for a test date for your Basic Theory Test (BTT). Upon passing it, you will book for a test date for the Final Theory Test (FTT). After passing the FTT, you will apply for the Provisional Driving Licence (PDL, valid for 6 months) so as to be allowed to drive on normal roads as a Learner Driver (L Plate).

While waiting for the TP practical test date, you will undergo practical lessons in circuit and on normal roads.
Is the P Plate decal approved by LTA? Is it legal to use it?
The P Plate decal sold on SingaporeTests.com is made of reflective material and conforms to the desired appearance and serves the purpose of catching the attention of other motorists. However, it may not meet all technical specifications laid out by LTA, as such use it on your own risk. We have sold it for many years and received zero complaint!
When will my order for the P Plate decal arrive?
It may take up to 7 days for it to be delivered to your letterbox.
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